Dayproof Support

Go to getdayproof.com/app and choose Create free account. Enter your email address and choose a password. We send you an email to confirm the address: open it, tap Confirm my email, then choose Confirm email on the page that opens. If the email isn't in your inbox, check Junk or Spam, and move it to your inbox first.

If the link has expired, sign in and choose Send the link again. If you forget your password, choose Forgot password? on the sign-in page.

The Dayproof iPhone app works without an account. If you want one, choose Create free account or sign in in Settings; it's the same free account as on the web. Records you save on the web and records in the iPhone app don't sync.

On the web, add the schedule your officer signed. Choose the first date on your signed sheet, then type each time as it's written on the sheet. Mark a day with no times as OFF. Add a photo of every page once your officer signs it, if you can. Then check every line against the paper.

In the iPhone app, you scan the signed sheet instead. Dayproof reads the times on the phone; check each one before you save.

Today then opens with what your signed sheet shows: the place and the times. The daily activity log is still filled in on paper, and the signed paper is what counts.

Dayproof doesn't send requests to your officer. To ask for a change, call your officer. If they're not available, call the office duty officer. The 24-hour number is for emergencies after hours, and if it's life or death, call 911 first.

Right after the call, choose Log a call and pick Request. Write what you asked, then mark what your officer said: Approved or Not approved. There's no default answer. If your officer wants one, you can send a note that repeats what you were told. Dayproof never sends it for you; you copy it or open it in Messages yourself.

A text or voicemail doesn't approve a change. Your signed schedule and your officer's instructions are what count.

On the web, open a week and choose Share. You can Copy this week as plain text, share it from your phone, or choose Print this week. To save everything, choose Download my records in Settings: you get a .zip file with your records and photos. On a shared computer, delete it from the Downloads folder when you're done.

In the iPhone app, you can fill in the Florida Department of Corrections' Job Search Log, Support Group Meeting Log and monthly Supervision Report. Check every entry, then print or share the form and sign it in ink.

Dayproof never sends your records to anyone for you. You choose what to show, and to whom.

On the web, open Settings. Delete everything saved on the web removes your records and photos, and your name, DC number and officer's details. Delete account also deletes your email, password, cell number and sign-in history. Both take effect right away. Our database provider may keep copies in its own backups for a short time after that, until those backups are replaced. To keep a copy, choose Download my records first.

In the iPhone app, Delete everything in Settings erases the records on your phone, and Delete account deletes your account.

If you can't sign in, email support@regnaholdingsinc.com from the address on your account, and we'll delete the account for you.

Dayproof is free for the people who use it, so there's nothing to bill, and we don't ask you for a card. Programs taking part in a pilot aren't charged. Programs that sponsor Dayproof after a pilot can send billing questions to the same address below.

For account issues, like a confirmation email that didn't arrive, a link that expired, a password reset that isn't working or a question about your records, email support@regnaholdingsinc.com or call +1 (786) 200-3142. We reply within 2 business days.